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Free Shipping on orders over 50$

Production and Delivery Process:

 

Production time: Normally we need about 3-5 days for prepare and finish test. Battery is special product, if we don't have stock and make new, we need enough time to make aging test (5-7 days is needed to make all test and ensure quality).

 

Shipping method & Shipping time:

We have different delivery options according to different products, delivery cost and delivery time. 
   

Product

Weight and Size

Country

Duty

Delivery Method

Delivery Time

Non battery Product Less than 2kgs EU Countries Duty Free DPD/ Yodel / J-net Airmail 12-20 days
USA, Canada, Australia, New Zealand Duty Free China EUB Airmail, Smart FedEx 12-20 days
Russia, Ukraine, Belarus, Kazakhstan Duty Free CU Special Line 12-25 days
South-east Asian Countries Duty Free CU Special Line 5-7 days
Australia
Non battery Product More than 2kgs EU Countries Duty Free Air+UPS/DPD 7-12 days
USA, Canada, Mexico, South American Countries Buyer shall be responsible for custom clearance and pay tax, we will declare reasonable lower value to save tax DHL, UPS, FedEx
Russia, Ukraine, Belarus, Kazakhstan Duty Free Special Line 15-25 days
Non-EU Countries Buyer shall be responsible for custom clearance and pay tax, we will declare reasonable lower value to save tax DHL, UPS, FedEx, TNT 9-12 days
Battery USA, Canada Very little tax By air to USA and then transferred by UPS or FedEx 10-15 days
EU Countries Duty Free By air to UK or France and then transferred by DPD/UPS/Chronopost 12-15 days
Australia Duty Free Australian Post 10-15 days
South-east Asian Countries Duty Free Special Line 8-12 days
Russia, Ukraine, Belarus, Kazakhstan Duty Free Special Line 15-35 days
Electric Bike USA, Canada Buyer shall be responsible for custom clearance and pay tax, we will declare reasonable lower value to save tax eBike and battery will be sent separately eBike 5-9 days
Battery 10-15 days
Non-EU Countries eBike and battery will be sent separately eBike 5-9 days
Battery 10-15 days
EU Countries Duty Free (Please enquiry us) eBike and battery will be sent together by special line 15-18 days
Australia Duty Free 12-15 days
South-east Asian Countries Duty Free 12-15 days
Russia, Ukraine, Belarus, Kazakhstan Duty Free 20-40 days

Shipment tracking: After shipping, we will fill tracking number, you can find it from your account and also get email from us.
Tracking website:  
(1). EMS: http://www.ems.com.cn/english.html
       EMS local agents' web: http://www.ems.post/operators (You can track EMS in your local agents' web)
(2). DHL: http://www.dhl.com
(3). UPS: http://www.ups.com
(4). FedEx: http://www.fedex.com
(5). TNT: http://www.tnt.com
(6). Toll: http://www.tollgroup.com
(7). Aramex: http://www.aramex.com
(8). DPD Express: http://www.dpd.co.uk
(9). DPD Airmail: https://www.dpd.com
(10). Yodel: http://www.yodel.co.uk
(11). GLS: https://gls-group.eu
(12). Swiss Post: https://www.post.ch
(13). Russian Post: http://www.russianpost.ru
(14). Russian CDEK: http://www.cdek.ru/track.html
(15). DHL Airmail: https://dhlecommerce.asia/Portal/pages/customer/trackItNowPublic.xhtml
(16). China Post Airmail: http://track-chinapost.com/
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